I want you to be 100% satisfied with the service and product(s) that I have provided. If you are unhappy with any product you received from me, please feel free to return the items(s) within 21 days. Please coordinate with me in the event you are returning a package. If your order is lost or damaged, please contact Triza Schultz at (805) 534-9834 or email firstname.lastname@example.org as soon as possible. Costs resulting from my actions will be absorbed by me (Seller). Expenses associated with the Buyer actions will be the responsibility of the Buyer.